AlwaysOn offers a basic and standard SLA, free of charge, with all it’s services and can provide higher level SLA’s for a nominal charge, for more demanding customers. AlwaysOn currently provides three levels of SLA’s i.e. Silver which comes with all services as a standard, or the Gold & Platinum level SLA’s which can be customized to the client’s business needs. The support team comprises of subject matter experts (SME) in areas of satellite, terrestrial, submarine and wireless networks while our round the clock availability gives customers the required confidence in our service levels.
AlwaysOn is offering our services for the installation, servicing and support of computer Hardware, Software and networks. After installation or in AMC, we provide professional support both onsite and remotely. For networks and computers under a service contract, we proactively monitor the network to identify and resolve potential issues before they become problems. Our goal is for 100% customer satisfaction with our services and support. Our vision is to create powerful Web-based and Desktop solutions by giving a technological edge through this new communication channel that are revolutionizing the way companies do business to achieve success. We strive to achieve this by focusing individually on each project and build a healthy relationship with our Customers. Our services including sales of assembled and branded computer, Network Cabling, Wi-Fi Installation, Firewall Installation, Data Security Solutions, Computer Hardware Maintenance, Anti-Virus Solutions.
Annual Maintenance Contract
AlwaysOn Provides Computer AMC. There are however, certain things that you must know about these contracts before you actually get into one. If you are concerned about repair and maintenance costs, we offer annual maintenance contracts (AMC). Our highly skilled Technicians install, maintain and repair Windows-based PCs, Macintosh Computers, Laptop / Notebook, modems, and network connections. Certified technicians can make on-site repairs in departmental offices / Individuals, or you can bring your equipment to the workshop.
Performance Issues: We specialize in making (and keeping) your computer running FAST! CLEAN! And SECURE!
Security and Protection: At office you are protected by expensive technology … get the same done at HOME.
Software: Are you having problems with any of your software? Do you need help installing or uninstalling any programs?
Operating Systems: Windows 7 or Vista or even MAC. Keeping your OS in top shape will guarantee peak performance every day.
Accessories: With your computer working as the most valuable tool in your home and office, accessories allow you to do things you never dreamed of.
Networking: Want to use one printer for every computer in the office or at home? Our technicians are experts when it comes to wireless devices and networking.
We offer two types of Annual Maintenance Services (Computer AMC services):
- Non – Comprehensive Annual Maintenance Contract: Non-comprehensive Computer AMC includes repair & services only with cost of defective to be borne by the customer.
- Comprehensive Annual Maintenance Contract: Comprehensive Computer AMC’s includes all parts (Here, you are not charged separately for the labor or for the parts replaced).
AlwaysOn delivers on-demand, Onsite Computer Services that are convenient and reliable. Why hassle with disassembling your PC from your home and hauling it to a repair shop every time it has problems?
When virus and spy-ware issues surface or other computer headaches arise, you can rely on the certified technicians from AlwaysOn to deliver prompt, expert PC service on-site.
Whether you want to improve your computer’s performance with an upgrade, get those annoying ad-ware pop-ups under control or just learn how to use your PC more effectively, we can help! If you need fast, immediate computer services and repair, AlwaysOn is right for you.
You can call round the clock, 7 days a week to request an onsite service call and we will dispatch a friendly service technician to your door within 24 hours.
We specialize in providing onsite computer repair services and network support for Home and medium-sized businesses
- Onsite Computer Repairs for homes and businesses.
- Remote Support and Software Assistance
- Emergency Hard Drive Data Recovery
- Onsite Virus removal / Firewall Protection
- Firewall and virus protection
- Spyware shields, Pop-Up Blockers
- System Restoration
- General Maintenance